[Guide] NEW CAMELLIA FERRY Reservation and Boarding Guide
🚨 Please make sure to check before payment! (Must Read)
For your safe and comfortable trip, please be sure to check the following 5 points.
- Submit passport information immediately
- To confirm your reservation, please send a photo of your passport via KakaoTalk or Naver TalkTalk immediately after placing your order
- If you are renewing your passport, please provide your English name, gender, and date of birth first.
- Automatic cancellation after 3 days of no response
- Your order will be automatically cancelled if passport information is not submitted or if we are unable to contact you for 3 days . Please be sure to leave a reachable phone number.
- Reservation Confirmation Happy Call
- Excluding weekends and public holidays, a representative will provide confirmation within 24 hours of placing your order
- Taxes and FUEL SURCHARGE separate
- In addition to BOARDING PASS , port fees, fuel surcharges, onboard meals, and travel insurance are not included.
- Cabin upgrade
- Real-time confirmation is not available; we will check availability after your request. (100% refund of the upgrade fee if not possible)
🚢 Flight Schedule (Time Table)
Here are the detailed sailing times for NEW CAMELLIA FERRY connecting Busan and Fukuoka (Hakata).
| division | Ticketing procedures | Move to the departure hall | embarkation | Departure | arrive |
| Busan → Hakata | 16:30 ~ 19:00 | 17:30 ~ 19:30 | 19:40 | 22:30 | (+1) 07:30 |
| Hakata → Busan | 10:30 ~ 11:30 | 11:30 ~ 12:00 | 12:00 | 12:30 | 18:30 |
🛂 Departure Procedures by Port
1. Busan Port (Departure)
- STEP 1 (16:30~): counter on the 3rd floor of Busan Port International Passenger Terminal.NEW CAMELLIA FERRYSubmit passport at the
- STEP 2 (17:30~): TRAVELWING Meeting in front of the and collecting boarding passes (Skipped if checking in individually)
- STEP 3 (17:30–19:30): Entry to Departure Hall → Security Screening → Duty-Free Area → Boarding
※ caution
- regarding whether the meeting will proceed one day prior to departure .
- Entry to the departure hall is strictly prohibited after the closing time (19:30), so please be punctual.
2. Hakata Port (Return)
- STEP 1 (10:30–11:30): on the 1st floor of Hakata Port International Passenger Terminal.NEW CAMELLIA FERRYPresent passport at the
- STEP 2 (11:00~): After issuing your boarding pass, wait in the departure hall on the 2nd floor.
- STEP 3 (11:30~): Enter Departure Hall → Security Screening → Duty-Free Area → Boarding
🛌 Cabin Upgrade Rate (One-way/Per Person)
The standard fare a '2nd Class multi-person room' . If you prefer a private room, the following fees apply.
(※ All rooms are non-smoking, and pets are not allowed.)
👑 VIP & DELUXE ROOM (Equipped with private bathroom/toilet)
| rating | Room type | Additional charge per person | note |
| Special room | Royal Suite (for 2 people) | +130,000 won | Terrace, bathtub, living room (only 2 rooms) |
| DELUXE ROOM | Single (1 person) | +100,000 won | Single bed, shower booth (only 4 rooms) |
| DELUXE ROOM | Twin (2 people) | +80,000 won | Twin beds, shower booth |
| DELUXE ROOM | Triple (3 people) | +80,000 won | Twin beds + extra mattress, recommended for families |
🥇 First Class (Shared toilet/shower)
| Room type | garden | Additional charge per person | characteristic |
| Double room | 2 people | +30,000 won | Equipped with bunk beds and a sink |
| 4-person Western-style room | 4 people | +30,000 won | 2 bunk beds, recommended for friends/family |
| 5-person studio | 5 people | +30,000 won | Tatami room, low table |
※ First Class Tip: A room charge applies to First Class. If the occupancy is not met (e.g., 3 people using a 4-person room), you must pay the fee for the empty seat to enjoy exclusive use.
🥈 Second Class (Economy)
- 2ND CLASS CABIN: One-way +15,000 KRW (Capsule bed, personal curtain)
- 2nd Class Shared Room: Standard Included (No Extra Charge, Spacious Room)
✅ Inclusions and Exclusions
⭕ Inclusions
- NEW CAMELLIA FERRY Round-trip/One-way BOARDING PASS (Standard Shared Room)
- One-night onboard accommodation fee when departing from Busan
- (When using a special service) Round-trip, full 2 nights on board
❌ Exclusions
- FUEL SURCHARGE , Terminal Usage Fee, International Tourist Tax (Payment on-site or in advance)
- Onboard dining (restaurant/convenience store available)
- Travel insurance and personal expenses
- Cabin upgrade costs
📢 Information on Other Amenities
- 👶 Infant Rates: As of October 2024, the free rate plan for infants (ages 2 to under 6) has ended. Please inquire separately. (Fees such as facility usage fees apply for infants under 2 years of age.)
- 🚲 Bicycle Shipping:
- Advance reservation required (Limited to the first 7 units)
- Fee (per vehicle): Busan 20,000 KRW / Hakata 2,000 Yen (Payment on-site)
- Electric bicycles, electric scooters, etc. cannot be shipped.
⚠️ Cancellation and Refund Policy (Special Terms and Conditions)
This product is a special promotional offer from the travel agency, and special cancellation fee termsapply.
| Time of cancellation request (business days) | Cancellation fee (refund amount) |
| 30 days before departure | Refund after deducting a 10,000 won ticketing fee |
| 29 to 15 days before departure | 15% discount on travel fare |
| 14 to 8 days before departure | 20% discount on travel fees |
| 7 to 4 days before departure | 30% discount on travel expenses |
| 3 to 2 days before departure | 50% discount on travel fees |
| 1 day before departure (by 15:00) | 70% discount on travel expenses |
| 1 day before departure (after 3 PM) ~ day of departure | Non-refundable (100% deduction) |
- Business Hours: Weekdays 09:00 ~ 16:00 (Cancellations cannot be accepted on weekends/holidays)
- Partial Refund: you purchase a round-trip ticket and cancel the return leg after using only the one-way leg, BOARDING PASS fee is non-refundable. (Only unused taxes are refundable.)
📞 Inquiries and Consultation
For the fastest consultation, please use the KakaoTalk Channel
- KakaoTalk Search: [ TRAVELWING ]
- Phone Inquiry: 070-7878-5854