How to use the Tourist Information Center on the 1st floor of Hakata Port: Purchasing Korean maps and transportation passes

🗺️ Conquering the Terminal Tourist Information Center, a Reliable Helper for Your Fukuoka Trip

Are you wondering what to do first after arriving at Hakata Port on the New Camellia ferry, clearing immigration, and stepping out into the lobby? The best place to make your first steps in an unfamiliar city feel light is the Hakata Port 1st Floor Tourist Information Center. While many travelers often pass by this place in a hurry to the bus stop, it is actually a "treasure trove" where you can obtain essential information and must-have items for your Fukuoka trip for free or at a low cost. Today, the Hakata Port 1st Floor Tourist Information Center.

A view of the Tourist Information Center on the 1st floor of the Hakata Port International Passenger Terminal

1. Secure Korean language support services and free guidebooks

the Tourist Information Center on the first floor of Hakata Portfirst is precisely because of the accurate local information. Here, you can immediately check real-time festival information and the closing days of popular restaurants, which are difficult to find through internet searches alone.

  • Full Korean Support: Professional guides fluent in Korean are on hand, so you can freely ask any questions without language barriers. Receive friendly assistance with everything from bus numbers to the city center to the shortest route to your accommodation.
  • Latest Korean Maps and Pamphlets: While smartphone maps are convenient, paper maps that are easy to view at a glance are very useful when planning your travel route. The Tourist Information Center on the 1st floor of Hakata Portis fully stocked with Korean tourist maps of Fukuoka as well as pamphlets containing discount coupons for major attractions.
  • Real-time Event Information: Don't miss out on the hottest festivals and limited-time events in Fukuoka right now. Checking the posters and notices on the information center walls will make your travel itinerary even richer.

2. On-site purchase and top-up of mandatory transportation passes

Transportation passes are the number one contributor to saving money on your trip to Fukuoka! Don't worry if you haven't prepared them in advance. the Tourist Information Center on the 1st floor of Hakata Port. Upon arrival at Fukuoka Hakata Port (International Terminal), you can purchase the Fukuoka Tourist City Pass (2,500–2,800 yen, passport required) or a 1-day bus pass at the information center on the 1st floor for city travel, or purchase and recharge IC cards such as SUGOCA at subway stations and convenience stores. You can also board the subway using a contactless credit card. 

  • Passes that must be purchased on-site at Hakata Port
    • Subway 1-Day Free Pass: For subway use only, available for purchase at ticket machines at Hakata Station or major subway stations. 
    • Fukuoka Tourist City Pass (Subway + Bus + Train): Available for purchase at the Tourist Information Center on the 1st floor of Hakata Port. It is useful for traveling within the city center and to Dazaifu. A passport is required for purchase.
    • Fukuoka Bus 1-Day Unlimited Pass: Recommended for those who mainly use city buses, available for purchase at the information desk on the 1st floor.
    • Green Pass and SunQ Pass: You can purchase the 'Green Pass,' which allows unlimited use of Fukuoka city buses, or the 'SunQ Pass,' which allows use of buses throughout Kyushu, directly here. Please note that this location is also used to pick up physical tickets after making an online reservation.
    • Transportation Card (IC Card) Consultation: We also provide guides for first-time users of Japan's public transportation cards, such as Suica or Nimoca. If you are unfamiliar with how to board buses or the fare system, please ask an attendant for a detailed explanation.
    • Tourist Facility Discount Vouchers: also get detailed information about integrated passes that go beyond simple transportation tickets and allow you to receive discounts on admission fees to major art museums, museums, towers, etc., the Tourist Information Center on the 1st floor of Hakata Port.
Types of Japanese transportation cards and passes available for purchase at the Hakata Port Tourist Information Center

3. Utilize additional services around the Tourist Information Center on the 1st floor of Hakata Port

If you are hesitant to start sightseeing immediately due to heavy luggage, the Tourist Information Center on the 1st floor of Hakata Port . Enhance your travel efficiency with coin lockers, currency exchange, car rentals, transportation card top-ups, and even bento box purchases.

  • Coin Locker Guide: Please ask the Tourist Information Center for directions to the coin lockers on the same floor. They are available for 24-hour use and come in various sizes, allowing you to store even large suitcases. Since you can store your luggage and plan an itinerary to visit Bayside Place Aquarium or Hakata Port Tower first with a light heart, this is an essential facility for a day trip to Fukuoka.
  • Currency Exchange Office: Since the Tourist Information Center does not handle currency exchange, please feel free to use the currency exchange office on the 1st floor of Hakata Port at the beginning and end of your trip for large-value exchanges and re-exchanges.
  • Rental car inquiries and Seven Bank ATM
    • Fukutaro Rent-a-Car: There is a mobile office for Fukutaro Rent-a-Car right next to the currency exchange. You can make inquiries about car rentals in Korean.
    • Seven Bank ATM: It is very convenient to be able to withdraw Japanese Yen cash and top up transportation cards using a Travelogue card, etc., before starting your Fukuoka trip in earnest after disembarking from the New Camellia ferry.
Currency exchange offices and Seven Bank ATMs available on the 1st floor of Hakata Port International Passenger Terminal

4. Editor's Recommendation: A perfect day created by investing 5 minutes

Many people rush out of the terminal as soon as they disembark at Hakata Port, pressed for time to catch their bus. However, the Tourist Information Center on the first floor of Hakata Portcan change your entire day. The moment you hold a Korean map and the latest news from experts in your hands, instead of unverified information from the internet, your travel anxiety will turn into certainty.

The best itinerary recommended by Travelwing is to stop by the information desk as soon as you exit the arrival hall lobby to pick up a 'Korean Map' and 'Green Pass,' then check the bus stop number provided by the staff and head to your destination. After enjoying a leisurely voyage on the New Camellia ferry booked through Travelwing, we hope you will take the first step toward your perfect Fukuoka trip here!

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